The hallmark for administration of the Lake Metropolitan Housing Authority (LMHA) has been compliance, balanced with excellent customer service. In 2008, LMHA self-certified to HUD as a "troubled" agency. Since then, there have been numerous audits and improvements. Today, LMHA is pleased to announce that it has achieved High Performer Status for its Housing Choice Voucher Program.

The Section Eight Management Assessment Program (SEMAP), under the direction of the U.S. Department of Housing and Urban Development, annually measures the performance of Housing Choice Voucher (HCV) programs using 14 key indicators. Each indicator measures transactions within the HCV program. A score of 90%-100% is considered a High Performer. LMHA is certifying a score of 90% and a High Performer Rating designation for Fiscal Year ending June 30, 2011.

"The road leading LMHA away from "troubled" agency status, with a SEMAP score of 38%, has truly been a remarkable journey. These dramatically improved ratings are the result of the commitment and hard work of the staff and management team, who are dedicated to supporting individuals and families in need of affordable, decent and safe housing. While our transformation is not complete, we are well on our way," says Steven K. Knotts, Executive Director.